Global Figma Onboarding Framework
- Role —
- Studio Manager
- Date —
- May 8, 2025
- Stack —
- Figma, Design Governance, Onboarding
Impact Highlights
- 80% reduction in lead onboarding overhead.
- 75+ hours of senior capacity reclaimed per new hire.
Situation
Expanding creative production into offshore/regional hubs highlighted inconsistencies in training. Existing guidance was fragmented across local documents and relied heavily on senior team members delivering repetitive one-to-one training.
Action
- Interactive Environment: Designed and built a comprehensive Global Figma onboarding resource covering artworking and image-editing processes as a self-guided training hub.
- Centralised Hub: Consolidated fragmented guidance into a single resource accessible to all global teams.
- Central Maintenance: Structured the framework so updates could be pushed centrally rather than maintaining separate regional versions.
Result
Allowed new team members to onboard independently and consistently, drastically reducing the training burden on senior staff and establishing a single source of truth.